Post release reflection

It has been 12 days since we released CluedIn to those who registered for an invitation in what seemed like a lifetime ago. Bottom line, things went really smoothly. One of the questions we asked before we released on the 20th of October 2015, was “Is this the version we want to release to the world”. I think we can all stand here today and think, “Yes”, because the bottom line is that customers have already given us enough feedback to qualify that we are solving a real world problem and although we still have a lot of work ahead of us, our customers so far are echoing that “they can see where this could go – and it is super exciting”.

Like any new product, putting it into the hands of users really gives it its wings and right now, the CluedIn team is in the middle of iterating swiftly on the great feedback we are receiving. It is a resounding fact that there is some trepidation around “what is CluedIn going to do with my data?”. Very fair question. This trepidation resulted in hesitation to add some of the more “enterprise” providers like SharePoint and Office365. At CluedIn, we thought this was totally natural and that adding somewhat “safe” data like Twitter and LinkedIn is the stepping stone to seeing what CluedIn does and having that “Ok, so it does that” moment and then moving on to adding more formal data such as SharePoint, Box and more.

The exciting part for users and customers so far is that CluedIn is very much the “light version” right now and for most of our providers we are only fetching a small amount of data so far. As we move forward with our partnerships with LinkedIn, Dropbox, Slack and others, this opens up the amount of data and what types of data these providers can supply us. A clear example would be that for LinkedIn we currently don’t access your connections, groups or full profile. Just imagine the amount of intelligence we can serve you when we can fill in the gaps of your existing data with your network. Let me give you an example.

Imagine putting a face and history to all your internal support tickets, or email threads or calendar invitations?

Imagine your sales team being able to utililze the entire network of your entire company, not just their own.

For all those that are interested in learning from all their existing data, you can still signup for an invite at before we open up to the public in a few weeks.

Team CluedIn



Tim Ward

Founder, Developer and Loudest Employee at CluedIn.